Returns & Exchanges

At Couper, we want you to be completely satisfied with your purchase. If your selection doesn't meet your expectations, we offer a seamless return and exchange window within 14 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Package Your Items

Place the unworn items with original tags attached back into their original packaging to ensure they are protected during transit.

3

Attach the Shipping Label

Print the prepaid shipping label provided via email and affix it securely to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier; you will receive a confirmation email once our warehouse has processed your refund or exchange.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing